O’Dell Restaurant Consulting Blog

Articles, conversations and Q&As for current and future restaurant owners and food service professionals.

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Creating a manageable menu

May 2nd, 2008 · 1 Comment

One of my favorite shows is Gordon Ramsay’s Kitchen Nightmares. If you haven’t seen it, and you’re in the restaurant business, you’re missing out on a lot of free lessons.
Gordon Ramsay is a bit of bully. He likes to push people’s buttons. I think one of his other shows, Hell’s Kitchen, is just a stage [...]

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Don’t give your customers what you want

May 2nd, 2008 · 2 Comments

How to make sure your products will sell
Pretty confusing main title, isn’t it? I’ll bet you’re wondering exactly what I’m talking about.
Along with the other biggest mistakes restaurants owners make, offering customers what the owner thinks is good, instead of what the customer thinks is good, is a surefire way to lose money in the restaurant business.
Here’s [...]

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